To book your Hotpoint Fridge & Freezer appliance repair in your local area is easy peasy. Simply click on the "Get A Quote" button on the home page and fill out your details. You have an option to choose from either a fixed price appliance repair or labour only appliance repair. You can even choose the date of your repair visit and also an AM or PM visit. The choice is yours!
Hotpoint Fridge & Freezer repairs from Gateshead Appliance Repairs are easy to book, cost-effective and most importantly flexible to suit you. The most important thing to know is that all our domestic Fridge & Freezer appliance engineers are locally based to you, have local knowledge and can quickly return to you if parts are needed to be ordered or another Fridge & Freezer appliance fault arises even on another appliance. Most of our Fridge & Freezer domestic appliance engineers are employed directly with us but in areas where we do not have this cover we use a local appliance engineer that has been carefully chosen and vetted by us before hand. This also keeps your bill down compared to national manufacturers charges who can charge you up to double the cost on certain appliance repairs. Great for landlords and letting agents who have multiple addresses in the area. You can't beat a local yokel!
We can normally get you a domestic appliance engineer by the following day or in some cases the same day especially if the repair is an emergency. If you're not in a rush or can only be at home on certain days then just choose and book your desired date. You can then decide on an AM or PM appointment so you're not tied to the house all day. Landlords and letting agents can if desired arrange to meet the Fridge & Freezer appliance engineer on site or in some cases have the engineer collect the key and drop it back to you. Now that's good service!
Our labour only repair includes a full report will be left with you by the engineer once the call is complete and this will include any advisories on the condition of the appliance letting you make a more informed decision on whether to repair or replace the appliance if it does break down again. Documentation across the nation!
This is very informative for landlords and letting agents who may not have seen the appliance for some time. This can also help in deciding whether the fault was caused by a faulty part, wear and tear, misuse or possibly operator error which could result in the tenant footing the cost of the repair. Clarity of blame?
Booking a call could not be easier. Simply fill in the 3 easy step process on the home page of our web site where you will then be given your fixed price repair quote and a labour only quote. You then choose which one suits you best and the then complete the booking form. That's it, your service repair call is booked. Easy peasy!
You will be contacted on the day (or sometimes the day before) by your appliance engineer who will give you a more accurate time of their arrival. Have your phone at the ready!
If booking online is not for you then don't worry. Simply phone us on 0191 435 1615 and you will be able to speak directly to a human being. Alternatively please email us (NOT IN SERVICE) your request details and we will email you back or if you give us your telephone number then we will call you back. No call centre here!
We also offer a "Talk To An Engineer" service for all you have a go repair enthusiasts. This service is run by a team of experienced engineers who offer help and advice on all domestic appliance faults. They have a library of manuals and information to help you get your appliance repaired. The phone line is a premium rate line but this can still be a great saving on calling out an engineer. Best of all, if you decide after phoning this number and speaking to an engineer that the fault is a bit beyond your expertise then you can book a repair call with us and in most cases have the call charge refunded to you or taken off the repair bill. How's that for customer service!
We would not recommend any unqualified or inexperienced person to attempt to repair on any domestic appliance due to the risk of shock, injury, flooding, fire, explosion and most importantly death but we do understand the general public do try and fix their own appliances from time to time so our phone advice service offers not only repair tips but vital safety advise which we hope reduces the amount of home accidents. We do not offer any advice on gas work as only a fully qualified and trained "gas safe" engineer should be doing this work. Please be careful. If in doubt, leave it to the professionals!
If you decide to change your domestic appliance for a new one because the repair is not cost effective then you will be pleased to know we offer a wide range of new domestic appliances that can be delivered, fully fitted and installed by our engineers. This may result in a 50% refund of your original repair bill as long as the new appliance is purchased through us. Money back in your pocket!